Last updated: September 14, 2026
This Privacy Policy explains how Active Social Shop ("Active Social Shop", "we", "us", or "our"), operating the website activesocialshop.com (the "Platform"), collects, uses, shares, and protects your information when you create an account, add funds, and purchase our services. By using the Platform you agree to the practices described here.
1. Who We Are
Active Social Shop is an online service panel that lets registered users purchase social media growth services ("SMM Services") and virtual phone numbers used to receive one-time SMS verification codes ("SMS Services"), including short-term activations and longer-term number rentals. Payments are made from a prepaid wallet funded through third-party payment processors.
2. Information We Collect
We collect the following categories of information:
- Account information — your full name, username, email address, WhatsApp number, and a securely hashed password. We never store your password in plain text.
- Wallet and transaction data — your wallet balance, deposits, purchases, refunds, promotional credits, and referral commissions, together with timestamps and reference numbers.
- Order information — for SMM Services, the target links, usernames, or profile identifiers you submit and the quantity requested; for SMS Services, the service and country selected, the virtual number issued to you, the rental duration (if any), and the verification codes and message text received on that number while it is assigned to you.
- Support communications — messages, live-chat conversations, and any images or attachments you send us through the support tools.
- Referral data — the referral link or code used at sign-up and the relationship between referring and referred accounts.
- Technical data — IP address, browser and device information, session cookies, and log data generated automatically when you use the Platform.
3. Payment Information
Deposits are processed by our third-party payment providers — Kora Pay (for Naira card and bank payments) and Cryptomus (for cryptocurrency payments, quoted in US Dollars). Card numbers, bank credentials, and cryptocurrency wallet keys are entered on the provider's own secure checkout and are never collected or stored by Active Social Shop. We receive only the confirmation, amount, and reference needed to credit your wallet.
4. How We Use Your Information
- To create and secure your account and authenticate log-ins, including "remember me" sessions.
- To process deposits, maintain your wallet balance, and record transactions.
- To fulfil your orders by forwarding the necessary details to the upstream service providers described in Section 5.
- To display verification codes received on the numbers assigned to you.
- To operate the referral programme, apply promotional codes and deposit bonuses, and prevent abuse.
- To provide customer support and respond to your enquiries.
- To detect, prevent, and investigate fraud, chargebacks, and prohibited use.
- To send you service-related notifications (for example, deposit confirmations and order updates) and, where permitted, promotional emails about offers and features.
5. When We Share Information
We share the minimum information required to deliver the services you request. We do not sell your personal information. We share data with:
- SMM service providers — to fulfil growth orders, we transmit the target link/username and quantity you provide to the upstream provider who delivers the service.
- Virtual number provider — to provision numbers, check status, and retrieve verification codes for your SMS activations and rentals.
- Payment processors (Kora Pay, Cryptomus) — to initiate and confirm your deposits.
- Email/SMTP provider — to deliver transactional and, where applicable, promotional emails.
- Exchange-rate service — we call a currency-rate API to convert prices between USD and Naira; no personal data is sent.
- Legal and safety — where required by law, regulation, legal process, or to protect the rights, property, or safety of Active Social Shop, our users, or others.
6. SMS Verification Codes
Numbers issued through our SMS Services are shared, temporary resources supplied by our upstream provider. Any SMS messages and codes delivered to a number while it is assigned to you are stored so you can view them in your dashboard. You should treat these numbers as non-private: do not use them to receive sensitive personal messages, and do not rely on a rented or activated number for long-term account recovery. Once a number is released, cancelled, or expires, it may be reassigned to another user.
7. Cookies and Sessions
We use strictly necessary cookies and similar technologies to keep you logged in, remember your session, and secure the Platform (including CSRF protection). We may also use lightweight local storage to remember interface preferences. Disabling these may prevent the Platform from functioning correctly.
8. Data Retention
We retain account, transaction, and order records for as long as your account is active and thereafter as needed to comply with legal, tax, accounting, and fraud-prevention obligations, or to resolve disputes. Verification messages tied to expired numbers may be retained in your order history for reference and audit purposes.
9. Security
We protect your information using measures that include hashed passwords, encrypted connections (HTTPS), signed and verified payment webhooks, access controls separating administrative functions, and server-side validation of financial operations. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights
You may access and update most of your account information from your profile settings. You may also contact us to request access to, correction of, or deletion of your personal data, subject to records we must keep for legal and financial reasons. To exercise these rights, email us at support@activesocialshop.com.
11. Marketing Communications
We may send promotional emails about offers, bonuses, and new features. You can opt out at any time by following the unsubscribe instructions in the email or by contacting support. You will still receive essential transactional messages relating to your account and orders.
12. Eligibility and Children
The Platform is intended for users who are at least 18 years old. We do not knowingly collect information from children. If you believe a minor has provided us with personal data, please contact us so we can remove it.
13. International Data Transfers
Our service providers may process data in countries other than yours. Where we transfer information internationally, we take steps to ensure it remains protected consistent with this Policy.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Policy.
15. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at support@activesocialshop.com or through the support tools on the Platform.